Privacy Policy
Last updated: June 17, 2026
Spinny Cars ("we", "us", or "our") respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).
Information we collect
We collect personal information that you provide directly and information collected automatically when you use our website:
- Contact details — name, phone number, email, and mailing address when you make an enquiry, reserve a vehicle, request an offer, or apply for financing.
- Vehicle and transaction details — the vehicles you view, save, reserve, or sell to us, and related purchase, trade-in, or financing information.
- Financing information — where you apply for financing, information needed to process your application. See our Financial Privacy Policy for details.
- Technical information — device, browser, IP address, and usage data collected through cookies and similar technologies. See Interest-Based Ads.
How we use your information
- To respond to your enquiries and provide the vehicles and services you request.
- To process reservations, purchases, trade-ins, and financing applications.
- To send you service messages and, with your consent, marketing communications by email or text.
- To operate, improve, and secure our website.
- To meet legal, regulatory, and recordkeeping obligations.
Consent
We collect, use, and disclose your personal information with your consent, except where the law permits or requires otherwise. You may withdraw consent for marketing communications at any time — see "Your choices" below. Withdrawing consent may limit our ability to provide certain services.
Sharing your information
We do not sell your personal information. We may share it with:
- Lenders and financial institutions you ask us to work with on a financing application.
- Service providers who help us operate our business (for example, hosting, vehicle history reports, and communications platforms), under agreements that require them to protect your information.
- Government or regulatory authorities where required by law.
Information you provide specifically to enable text messaging (your opt-in and consent data) is never shared with third parties for their own marketing.
How we protect your information
We use reasonable physical, technical, and administrative safeguards appropriate to the sensitivity of the information. No method of transmission or storage is completely secure, but we work to protect your information against loss, theft, and unauthorized access.
Retention
We keep personal information only as long as needed for the purposes described here or as required by law, after which we securely destroy or anonymize it.
Your choices and rights
- Access and correction — you may request access to the personal information we hold about you and ask us to correct it.
- Marketing opt-out — reply STOP to any marketing text, use the unsubscribe link in any email, or contact us. See also Do Not Sell or Share My Information.
- Cookies — you can manage cookies through your browser and ad settings, described in Interest-Based Ads.
Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows when it was last revised.
Contact our Privacy Officer
Spinny Cars, 320 McPhaden Street, New Westminster, BC V3M 4K9
Email: info@spinny.ca · Phone: +1 778 852 1023